Hi, I was just wondering if Data Roaming is automatically turned on with my pre paid ph...

GetHuman927275's customer service issue with Telstra from July 2018

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The issue in GetHuman927275's own words
Hi, I was just wondering if Data Roaming is automatically turned on with my pre paid phone. I don't want a data roaming pack, I only want to receive text messages while in Canada.
GetHuman927275 did not yet indicate what Telstra should do to make this right.
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Telstra

Customer service issue
Reported by GetHuman927275
Jul 29th, 2018 - 4 mons ago
I have an issue with Telstra too
Fixed
Seen by 3 customers so far
Similar issue to 58 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman927275 started working on this issue
Jul 29th 4:42am
GetHuman927275 indicated the issue is not fixed yet.
Aug 1st 8:50am
GetHuman927275 indicated the issue is not fixed yet.
Aug 1st 8:52am