Hello,*I am JISUN OH*I want to exchange the size(**R) about two orders...

GetHuman-rociel's customer service issue with Tedbaker.com from January 2019

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Hello,*I am JISUN OH*I want to exchange the size(**R) about two orders(********, ********). so, I already contacted with Customer service before.*The representative of customer service said it is returned *after marking as "return to sender". then, he said, it is free of charge.*But, post man said, there is not collectible freight in UK.*And, The shipping cost is not free of charge. return to sender can not be written.*Can you send return label?*Or, pls let me know what to do.*Thank you.
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Tedbaker.com

Customer service issue
Reported by GetHuman-rociel
Jan 16th, 2019 - a mon ago
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GetHuman-rociel started working on this issue
Jan 16th 10:51am