I am very upset I was charged a late fee when I never recieved the bill. I have always...

GetHuman-fatkatja's customer service issue with Target from November 2018

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The issue in GetHuman-fatkatja's own words
I am very upset I was charged a late fee when I never recieved the bill. I have always paid my bills in full and on time. I emailed and was told to call, I called today and Felix the rep was very rude and condensendning. I will pay total in full and take you to small claims court for $** fee you charged without sending the bill and you will also reinburse me for small claims court fee. I was very mad I could not use my Target card which apparently afterwards I found out is two weeks late and you never informed me but turned off my card. Now I can't even log in to see my info because it says wrong account number, I did not put wrong number in ** times, it would not accept my security questions your credit card is HORRIBLE and I want my account closed ASAP. I can't even do it online.
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Target

Customer service issue
Reported by GetHuman-fatkatja
Nov 29th, 2018 - 9 mons ago
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GetHuman-fatkatja started working on this issue
Nov 29th, 2018 3:33am