I have been extremely disappointed in Target twice today. First I took my two granddaug...

GetHuman1536699's customer service issue with Target from November 2018

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The issue in GetHuman1536699's own words
I have been extremely disappointed in Target twice today. First I took my two granddaughters to the LOL Surprise event today only to find out they had not received the merchandise they needed to hold the event. I work nights for USPS and stayed up for this only to have my grandchildren disappointed. I do understand that things happen out of our control and I took the girls shopping to try to make up for it. But then when I got home I called to talk to someone about my Redcard - I had been approved and we moved a few weeks after that and I never received the card. We took care of the new address and they are resending the card but I cannot receive the promotion that we were suppose to be able to use because it has expired. I asked if I could cancel the card and reapply at the store to take advantage of the promotion and was told no I would not be approved for up to * months if I cancelled the card. *I do not understand how a company the size of Target is unable to extend a promotion on a credit card. It is as if well we got you to apply and you have the card now so we don’t need to do anything else for you. Bye. *I know I have been up over ** hours now and I am trying to keep that in mind and not over react to something but I will say when I started shopping at Target I did not expect to deal with a lack of concern for their customers. Again I will say I am disappointed.

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Customer service issue
Reported by GetHuman1536699
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1550 others
0 customers following this


GetHuman1536699 started working on this issue
Nov 10th, 2018 6:33pm