I want a call from someone with authority!!

GetHuman-mmulthup's customer service issue with Target from November 2018

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The issue in GetHuman-mmulthup's own words
Get a policy changed. Voice my opinion about the new policy. ... I contacted customer service with a complaint. I want an email address of someone other than customer service.*Here is my complaint and I want a direct phone number or email address of someone that can so something about it. Not just someone to read it and ignore it.*Marilee Multhup****-***-*****I logged into target.com to make a purchase and I see where the policy concerning free gift cards with a purchase*has changed. And something’s Target won’t even ship anymore. They are pick up in store only.* *This change is unfair to your customers that don’t live near a Target store. I live ** miles * way to a Target. I also*have disabilities that doesn’t allow me to get out to shop. The restock program that you have started is NOT*available in this area. * *Now, you are punishing me and I’m sure a lot of other people as well by trying to force us into going to a store to*pick up our order, in the hope that we will go buy something else. This is just a tactic to try and increase your sales *and cut expenses. You have lost a customer because of this change. This is just not good customer service!!!*The one thing that Target has always claimed to have!* * *I live * miles from a Walmart. They have recently started a program where they will pick your items and bring*them to your car for free. There is no fee attached.
Change the policy back.*I logged into target.com to make a purchase and I see where the policy concerning free gift cards with a purchase*has changed. And something’s Target won’t even ship anymore. They are pick up in store only.* *This change is unfair to your customers that don’t live near a Target store. I live ** miles * way to a Target. I also*have disabilities that doesn’t allow me to get out to shop. The restock program that you have started is NOT*available in this area. * *Now, you are punishing me and I’m sure a lot of other people as well by trying to force us into going to a store to*pick up our order, in the hope that we will go buy something else. This is just a tactic to try and increase your sales *and cut expenses. You have lost a customer because of this change. This is just not good customer service!!!*The one thing that Target has always claimed to have!* * *I live * miles from a Walmart. They have recently started a program where they will pick your items and bring*them to your car for free. There is no fee attached.
Over ** years
Yes, talked to a rep before I sent an email to customer service. You can't send a code because the number I have on file is a landline!!
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Target

No product. New policy complaint!!
Customer service issue
Reported by GetHuman-mmulthup
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 1525 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Phone number on account

Timeline

GetHuman-mmulthup started working on this issue
Nov 8th, 2018 10:36pm
GetHuman-mmulthup indicated the issue is not fixed yet.
Nov 8th, 2018 10:44pm