I am trying to pay my Red Card and the site tells me - again - that it is unavailable...

GetHuman-bettinal's customer service issue with Target from November 2018

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The issue in GetHuman-bettinal's own words
I am trying to pay my Red Card and the site tells me - again - that it is unavailable. Intried to call the * ********** but after ** minutes on the phone trying to get to my problem I gave up. *For the history: The same thing happened last month and I waited two days thinking Target did maintenance on the site. Then I called the help line where I was talking with a representative that did not seem knowledgeable at also referring to the month by “Month Seven and Month Eight”. I spoke then to another representative that helped me unlog my account. Unfortunately by then I paid a day late. Now I am trying to log in again and I have the same error message. *Resolution I want: at this point I am just angry and I would like the late fees waived and just close my target red card as I have no time to deal with this every month and having such a hard time speaking to a real knowledgeable person to get resolution and explanatiin to my problem.

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Target

Customer service issue
Reported by GetHuman-bettinal
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1519 others
0 customers following this

Timeline

GetHuman-bettinal started working on this issue
Nov 8th, 2018 2:11pm

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