My daughter made a purchase at the New York City target on ***th street in East Harlem...

GetHuman1474389's customer service issue with Target from November 2018

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The issue in GetHuman1474389's own words
My daughter made a purchase at the New York City target on ***th street in East Harlem at *:**pm today. She purchase Beats headphones and an iPhone adapter. When she exited the store she opened the iPhone adapter and quickly realized it was the wrong item so she headed back to the target to exchange the product. The store manager David basically called my daughter liar said she was stealing the real piece and trying to give back the wrong piece. He refused to give her back the item and the receipt. The product cost $**, she clearly was just in the store and he was so disrespectful towards her because she is a teenager. She used her hard earned money at your store because she feels safe shopping at target but from now on she will not be spending money in that store ever. I don’t know if we could get her her money back without a receipt or a replacement item (iPhone headphone adapter) but what I want most of all is for David to know he should never treat any paying customer like that regardless of age, ***, race etc. He really made a bad impression on my daughter and she being only ** didn’t know how to defend herself against his accusations so she just left and cried.
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Target

Customer service issue
Reported by GetHuman1474389
Nov 3rd, 2018 - a mon ago
I have an issue with Target too
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Seen by 1 customer so far
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Timeline
GetHuman1474389 started working on this issue
Nov 3rd 12:00am