Target*I ordered * items on Order * *************. I picked them up the next day and w...

GetHuman-donutkin's customer service issue with Target from October 2018

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The issue in GetHuman-donutkin's own words
Target*I ordered * items on Order * *************. I picked them up the next day and was supposed to get a $* gift card. A week later, you emailed me saying I hadn't picked up the items. I know if I just let it go, you probably would have canceled the order and refunded my money. That's not right on my part, so I called your customer service and they had to call the store to mark the order "picked up". * hours later, no gift card. Called again and was told it could take ** hours. It's now ** hours and no card. I have now called * times, went to the store to try to resolve this and no $* card. This is an awful lot of work on my part for something YOU should have taken care of on the first call. In fact, I shouldn't have had to call in the first place! I think you should not only give me the $* gift card I'm entitled to, but another $*-** for my troubles.
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Target

Customer service issue
Reported by GetHuman-donutkin
Oct 30th, 2018 - a yr ago
I have an issue with Target too
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Seen by 9 customers so far
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GetHuman-donutkin started working on this issue
Oct 30th, 2018 12:05pm