Hi. I ordered the baby trend expedition lx elixer stroller from your website. First off...

GetHuman-srmnelso's customer service issue with Target from July 2018

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Hi. I ordered the baby trend expedition lx elixer stroller from your website. First off I would like to thank you for posting my review of the product despite the fact that it was negative ( nothing bad about your store baby trend just has a poor product). Its not sturdy at all and they misrepresented the weight and height of a child that would fit in it. This stroller was also a lemon. It has horrible speed wobbels no matter how slow I walk and Ive tryed the "fixes" on the internet. I would have returned it but I put it on my patio and one day woak to it covered in ash from wild fire and wind in my area. I wasnt comfortable with returning it because I dont want someone else putting their baby in something that has been exposed to that. My family is on a verry fixed income and sadly we can not afford to buy yet another stroller. We walk alot! Anywhere between * and ** miles a week so this was a pretty big blow to us! Baby trend will not give us a refund and hasnt had managers available to talk to me, I dont expect they ever will. That being said I purchased my first stroller from you the graco pace. I can't say enough good things about it. It has gone everywhere with us. City, country, coast and mountains. It even stood up to the worst hills in San Francisco!At this point I dont know if there is anything you guys can do to help us, but anything would be appreciated. Once again thank you for posting my review of the expedition despite the fact that it was negative. I hope you have a good day!
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Target

Customer service issue
Reported by GetHuman-srmnelso
Jul 26th, 2018 - 10 mons ago
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GetHuman-srmnelso started working on this issue
Jul 26th, 2018 4:52pm