Why are you indicating this issue as “fixed”? It’s certainly not.
GetHuman1379044's customer service issue with Tangerine from October 2018
Help with my Tangerine issue
The issue in GetHuman1379044's own words
Get help to release account funds to estate. ... I can’t get a live agent on the phone at Tangerine. Their automated phone system gives no option to speak to a live operator. It’s very frustrating as my recently deceased mother had an account with them that needs to be released to her estate and executor. This requires the support of a live agent.
Is that I’ve spent more than an hour on their automated phone system trying to reach a live operator.
A suitably knowledgeable staff person to call and address my issues.
My deceased mother was a long term client.
Scoured their website trying to find an opportunity to address my needs.
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