Hi, **I ordered my food towards the end of the night, *:** at the Taco Bell in Philly...

GetHuman1435341's customer service issue with Taco Bell from October 2018

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The issue in GetHuman1435341's own words
Hi, **I ordered my food towards the end of the night, *:** at the Taco Bell in Philly, at **th and Chestnut. I ordered before last call. It wasn’t in until **:** that they said that they weren’t making mobile orders, due to queue issues. It wasn’t the worst thing in the world, had they told me that they weren’t doing them any more. They weren’t able to provide me with a refill, and I left with nothing. To add insult to injury, * minutes after I left, I receive a message that my food was ready for pick up. **Of course I want a refund for my order, but I’m a bit soured too. I like Taco Bell, but when you have employees who don’t care about the customer, it really hurts to want to come back to that environment. I will say, it was busy, and a lot of kids were belligerent, but do the rest of us have pay the price for the stupid few? I hope this is criticism is taken seriously.

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Taco Bell

Customer service issue
Reported by GetHuman1435341
Oct 28th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 316 others
0 customers following this


GetHuman1435341 started working on this issue
Oct 28th, 2018 3:30pm

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