I placed an online order for in-store pickup went to the place and the store was closed...

GetHuman1310617's customer service issue with Taco Bell from October 2018

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The issue in GetHuman1310617's own words
I placed an online order for in-store pickup went to the place and the store was closed and I had to go through the drive-thru. if I would have wanted to wait in the Drive-Thru I would have had to order pick up that way but now I'm behind everybody and their mother this is a bunch of ****. the text I got saying my order was ready to literally said in-store didn't say I had to go through the drive-thru. Don't accept orders if you can't fulfill them in-store pickup. Order ******
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Taco Bell

Customer service issue
Reported by GetHuman1310617
Oct 10th, 2018 - a mon ago
I have an issue with Taco Bell too
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Seen by 2 customers so far
Similar issue to 230 others
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Timeline
GetHuman1310617 started working on this issue
Oct 10th 6:29pm