I’m just trying to give you a **** positive review. Send me an email address so I can...

GetHuman-skimare's customer service issue with TXU Energy from August 2018

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The issue in GetHuman-skimare's own words
I’m just trying to give you a **** positive review. Send me an email address so I can send you screenshots of the hot mess your “executive feedback” option is.
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TXU Energy

Customer service issue
Reported by GetHuman-skimare
Aug 21st, 2018 - 3 mons ago
I have an issue with TXU Energy too
Fixed
Seen by 4 customers so far
Similar issue to 260 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman-skimare started working on this issue
Aug 21st 11:50pm
GetHuman-skimare indicated the issue is not fixed yet.
Aug 22nd 12:59am
GetHuman-skimare indicated the issue is not fixed yet.
Aug 22nd 2:23am