You ( TXU ) put in an emergency order while I waited on the phone , to have ONCOR come...
GetHuman667103's customer service issue with TXU Energy from June 2018
Help with my TXU Energy issue
First: share to improve GetHuman667103's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman667103 to get a TXU Energy rep on the line!
Always use the GetHuman Phone tocall TXU Energy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman667103 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman667103's own words
You ( TXU ) put in an emergency order while I waited on the phone , to have ONCOR come out and cut down the massive tree growth in the power lines that adjoin our backyard . They were supposed to call prior to arriving , and they did not , and our gate was locked . We have sparks when trees blow , and also a METAL FENCE which if a child is on can cause ELECTROCUTION. We need this DONE , it’s been MONTHS
GetHuman667103 did not yet indicate what TXU Energy should do to make this right.
I have an issue with TXU Energy too
How GetHuman667103 fixed the problem
We are waiting for GetHuman667103 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.