You ( TXU ) put in an emergency order while I waited on the phone , to have ONCOR come...

GetHuman667103's customer service issue with TXU Energy from June 2018

4 views
 | 
138 similar
 | 
0 following
Help with my TXU Energy issue
First: share to improve GetHuman667103's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman667103 to get a TXU Energy rep on the line!
Always use the GetHuman Phone tocall TXU Energy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman667103 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman667103's own words
You ( TXU ) put in an emergency order while I waited on the phone , to have ONCOR come out and cut down the massive tree growth in the power lines that adjoin our backyard . They were supposed to call prior to arriving , and they did not , and our gate was locked . We have sparks when trees blow , and also a METAL FENCE which if a child is on can cause ELECTROCUTION. We need this DONE , it’s been MONTHS
GetHuman667103 did not yet indicate what TXU Energy should do to make this right.
I have an issue with TXU Energy too
How GetHuman667103 fixed the problem
We are waiting for GetHuman667103 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TXU Energy's attention and get better help faster. Tap below to get started.
Having TXU Energy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TXU Energy email you?
This email address isn't valid
Follow this issue
See how GetHuman667103 fixes it.
This email address isn't valid

TXU Energy

Customer service issue
Reported by GetHuman667103
Jun 6th, 2018 - 6 mons ago
I have an issue with TXU Energy too
Not resolved
Seen by 4 customers so far
Similar issue to 138 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman667103 started working on this issue
Jun 6th 5:37pm