Power outage. Need to figure out when it will be back on. Currently locked out of the h...

GetHuman629259's customer service issue with TXU Energy from April 2018

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Help with my TXU Energy issue
Before contacting them, items GetHuman629259 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
GetHuman629259's next move: have a TXU Energy rep call.
Always use the GetHuman Phone tocall TXU Energy. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman629259's own words:
Power outage. Need to figure out when it will be back on. Currently locked out of the house due to no power
I trust that TXU Energy will make this right and come up with a resolution that is fair.
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TXU Energy

Customer service issue
Reported by GetHuman629259
Apr 25th, 2018 - 3 mons ago
I have an issue with TXU Energy too
Not resolved
Seen by 1 customer so far
Similar issue to 209 others
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Timeline
GetHuman629259 started working on this issue
Apr 25th 9:31pm