Hi I have received a letter from you stating that I do not have a tv license, yet I pay...

GetHuman1470665's customer service issue with TV Licensing (UK) from November 2018

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The issue in GetHuman1470665's own words
Hi I have received a letter from you stating that I do not have a tv license, yet I pay by Direct debit every month ? When I phoned to Enquire... It was confirmed that I do actually make payment to the licence every month but apparently it is not for my address ?? When questioned what address it was paid for ?? I was told they could not give me Details over the phone.... I had to put in an Email... So can you please send me the Details so I can Rectify this issue thank you. Mr Stuart Mcneill, **** Broomhouse Park, Edinburgh,EH** *RY.
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TV Licensing (UK)

Customer service issue
Reported by GetHuman1470665
Nov 2nd, 2018 - a mon ago
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Timeline
GetHuman1470665 started working on this issue
Nov 2nd 2:28pm