Hi, I want to know what TJMaxx’s policy about dog in the store. I just walked in a TJma...

GetHuman5323561's Complaint issue with TJ Maxx from October 2020

13 views | 229 similar | 0 following
Help with my TJ Maxx issue
First: share to improve GetHuman5323561's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5323561's next move: call TJ Maxx.
The best way to get your problem resolved is to tap the button below to start calling TJ Maxx. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5323561 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5323561's own words
Hi, I want to know what TJMaxx’s policy about dog in the store. I just walked in a TJmaxx at Pinole, an employee told me my dog was pulling me in the store last time, so I can’t get into the store! This is really bad customer experience. I really like Tjmaxx. I’ve been have no problem when I went to other locations of TJmaxx store. All the customers and employees are really like him and love to pet him in other TJmaxx locations. My dog is a small husky so he do like pulling me a little bit. But he never run into people in the store and try to bark at anyone. If it is TJMaxx’s policy that husky that is pulling a little bit is not allowed in TJMaxx. I’m totally okay with that. But if not, it is really bad customer experience that one of your employee kick a specified customer out with this reason.

GetHuman5323561 did not yet indicate what TJ Maxx should do to make this right.

How GetHuman5323561 fixed the problem

We are waiting for GetHuman5323561 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TJ Maxx's attention and get better help faster. Tap below to get started.
Having TJ Maxx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5323561 fixes it.
This email address isn't valid

TJ Maxx

Complaint issue
Reported by GetHuman5323561
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 229 others
0 customers following this

Timeline

GetHuman5323561 started working on this issue
Oct 2nd, 2020 2:12am
GetHuman5323561 indicated the issue is not fixed yet.
Oct 2nd, 2020 6:22am