Hello. I have ordered the same jacket * different times and you keep canceling my order...

GetHuman-devoriec's customer service issue with TJ Maxx from November 2018

8 views | 131 similar | 0 following
Help with my TJ Maxx issue
First: share to improve GetHuman-devoriec's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-devoriec's next move: call TJ Maxx.
The best way to get your problem resolved is to tap the button below to start calling TJ Maxx. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-devoriec may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-devoriec's own words
Hello. I have ordered the same jacket * different times and you keep canceling my order. I ordered it twice, then TJ Maxx sent me an email that said, “we think you should have this!” I am so frustrated. If it is out of stock, why would it still be on your website? Also it was taken off the website and put back on. Then the email that said I should purchase it. I was so happy. I hoped against hope that it had come back in stock. Once again, it was taken off my order. I really want the jacket. I would like to know if you have the item in any stores and maybe the store could ship it to me? The item is a Rachel Zoe plaid retro coat in the color wine. My last order number was **********. The item number is **************** Thank you. *Devorie

GetHuman-devoriec did not yet indicate what TJ Maxx should do to make this right.

How GetHuman-devoriec fixed the problem

We are waiting for GetHuman-devoriec to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TJ Maxx's attention and get better help faster. Tap below to get started.
Having TJ Maxx issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-devoriec fixes it.
This email address isn't valid

TJ Maxx

Customer service issue
Reported by GetHuman-devoriec
Nov 1st, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 131 others
0 customers following this

Timeline

GetHuman-devoriec started working on this issue
Nov 1st, 2018 11:56pm