Hello. I have ordered the same jacket * different times and you keep canceling my order...

GetHuman-devoriec's customer service issue with TJ Maxx from November 2018

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The issue in GetHuman-devoriec's own words
Hello. I have ordered the same jacket * different times and you keep canceling my order. I ordered it twice, then TJ Maxx sent me an email that said, “we think you should have this!” I am so frustrated. If it is out of stock, why would it still be on your website? Also it was taken off the website and put back on. Then the email that said I should purchase it. I was so happy. I hoped against hope that it had come back in stock. Once again, it was taken off my order. I really want the jacket. I would like to know if you have the item in any stores and maybe the store could ship it to me? The item is a Rachel Zoe plaid retro coat in the color wine. My last order number was **********. The item number is **************** Thank you. *Devorie

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TJ Maxx

Customer service issue
Reported by GetHuman-devoriec
Nov 1st, 2018 - 4 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 131 others
0 customers following this

Timeline

GetHuman-devoriec started working on this issue
Nov 1st, 2018 11:56pm

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