On Thursday, November *th, **** I was filling out a membership form for a credit union...

GetHuman5440414's Complaint issue with TCF Bank from November 2020

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The issue in GetHuman5440414's own words
On Thursday, November *th, **** I was filling out a membership form for a credit union. Somehow, I inadvertently, filled out a checking account form for your bank. Do not know how it happened but it did.*The next day, Friday November *th ****, I called the customer service number. I tried to explain the situation, that this was mistakenly done and I did not want to open an account with TCF. I was told that I had to wait ** days and to call back in ** days to cancel my account. WHAT ??. THIS IS NOT ACCEPTABLE. I realize it was a mistake but I need it corrected. *I need my account closed and cancelled as soon as possible and my $***.** returned to my original bank account.**Patricia Cassese***** Windsong Dr*Medina, Ohio ************@***.com **ACCT.* ***********ROUTING * *********

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TCF Bank

Complaint issue
Reported by GetHuman5440414
Nov 9th, 2020 - 9 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 671 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5440414 started working on this issue
Nov 9th, 2020 12:18am

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