Amazon made an unathorized charge of $***.** on my account last week. I called them and...

GetHuman1735500's customer service issue with TCF Bank from December 2018

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The issue in GetHuman1735500's own words
Amazon made an unathorized charge of $***.** on my account last week. I called them and they refunded the money. However, as a result of that unauthorized charge, my bank became low on funds and I was charged a couple overdraft fees for that. I called TCF bank and customer service told me to call them back once the refund has been processed and they will waive the overdraft fee that was charged on my account. I am charged a total of $*** for overdraft fees and I want it waived, for if it wasnt for the unauthorized charge, I wont get negative balance on my account. I am hoping for a resolution because $*** is not a small amount of money, and I believe my money is protected against Fraud and unauthorized charges.

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TCF Bank

Customer service issue
Reported by GetHuman1735500
Dec 11th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 361 others
0 customers following this

Timeline

GetHuman1735500 started working on this issue
Dec 11th, 2018 1:36pm

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