yes I went in to purchase a phone and it was a promo phone here in the state of Califor...

GetHuman2894868's Dispute a Charge issue with T-Mobile from May 2019

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2894868's own words
yes I went in to purchase a phone and it was a promo phone here in the state of California and Oceanside with one of your retail stores I had three of my receipts and I requested for my money to be returned to my account that I purchased everything with I also had to pay a deposit in the amount of $** my account number phone number *** *** **** pin ******** my name is Ericka Jones I would like my refund back please to the original card I purchased everything with ending ****
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T-Mobile

Dispute a Charge issue
Reported by GetHuman2894868
May 9th, 2019 - a mon ago
I have an issue with T-Mobile too
Not resolved
Seen by 8 customers so far
Similar issue to 6579 others
0 customers following this
Timeline
GetHuman2894868 started working on this issue
May 9th 7:26pm
GetHuman2894868 indicated the issue is not fixed yet.
May 10th 11:34pm
GetHuman2894868 indicated the issue is not fixed yet.
May 12th 8:15pm