My ** concern is for couple weeks now text messages I send don't get delivered to conta...

GetHuman835985's customer service issue with T-Mobile from June 2018

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The issue in GetHuman835985's own words
My ** concern is for couple weeks now text messages I send don't get delivered to contact and even worse is the ones that do go to contact they receive it like ** times in a row and people are getting very upset with this happening to where no one wants me texting them until fixed please tell me what to do. And the ** BIG CONCERN is this is the *rd ZTE phone that TMobile has sent me because of known issue s with the model and they have stopped selling it because of it and all I want is phone that works properly since I'm buying it from TMobile and in print about warranty s it says they should exchange or refund phone for the issues and especially if they take it off there own sell list, I've been long time customer and I just want a day to go by without having issue with simple task on my cell. They talked me into buying it ,please do right thing and allow me to switch models which I m going to pay for also I just don't have the upfront ***. $ tax*shipping*handling. And when the ** months rolls around they won't have to do anything about. I feel they are just replacing device over and over until then and it's not fair.

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Customer service issue
Reported by GetHuman835985
Jun 30th, 2018 - 5 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 929 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account


GetHuman835985 started working on this issue
Jun 30th, 2018 7:00am

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