i want to know why the T-Mobile application for name and I.D. keeps telling me who is t...

GetHuman-alienkno's customer service issue with T-Mobile from May 2018

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The issue in GetHuman-alienkno's own words
i want to know why the T-Mobile application for name and I.D. keeps telling me who is texting me after i have disabled and aldo not given permission to use any T-Mobile applicationd or Google applications. at least Google fose not keep trying to force their applications use on me. i would think after disabling everything in my settings do that any and all applications for T-Mobile should not be given me the name & I.D. service of who just sent me a text. ???? really want to know? i also want to kmow that even after shutting these things off on my phone if that even matters. because if that application is going to keep working aftet shuting it down why are there thosr options in my phone? i do not like the invasive aspects of of many applications do that is why i ask. please answer*i have turned everything to the off position and di not consent to use of my camera or microphone or anything eles on MY PHONE not for T-Mobile or Google to have assess to my phone. it kinda seams like the companies do not care how i feel about this. i will let you know it bothers me extremely badly. i find it completely rude and invasive and it not ok in any way. i did ask one T-Mobile guy at tje store why these applications will still keep on doing whatever they want. his answer is this how our world is now, sorry. seriously there has to be a better and acceptable answer to my questions. thanks i look forward to your reply. if you reply.

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T-Mobile

Customer service issue
Reported by GetHuman-alienkno
May 12th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 552 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account

Timeline

GetHuman-alienkno started working on this issue
May 12th, 2018 1:22am
GetHuman-alienkno indicated the issue is not fixed yet.
May 12th, 2018 8:56pm
GetHuman-alienkno indicated the issue is not fixed yet.
May 19th, 2018 2:24am