GetHuman5873372's customer service issue with Synchrony Bank from March 2021
Help with my Synchrony Bank issue
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Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
The issue in GetHuman5873372's own words
Get a refund for fraudulent transactions. ... I have a payPal credit account (managed by Synchrony Bank) where I have contested two transactions (both occurred in ****) and have had no satisfactory resolution with Paypal. One transaction in February of **** was for Morgan Silver Dollars and what I received were FAKE coins with no mint marks as advertised. The second order in July of **** was for lawn chairs which were never received. I would like refunds for both transactions and will be closing my paypal credit account after this is resolved. I cannot do business with a company that enables consumer fraud by permitting Chinese vendors to sell fraudulent goods and then fail to protect their customers. Paypal's Buyer protection plan is a piece of ****. Synchrony would be better off to disassociate themselves from Paypal before they get investigated for their questionable practices. I would like a refund of $***.** for these two transactions to my papal credit account.
Their Buyer protection program is so convulated. They also do not respond in a timely manner. The last customer service person I spoke to was extremely rude.
Refund my $***.** to my Paypal credit account.
I have had different accounts with Synchrony for at lease four years or more. Currently have a care credit account as well as the Paypal credit.
Already spoke to representatives of Paypal credit three times. Also followed their directions on Paypal for dispute resolution, to no avail.
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