Good evening**due to the change that was made of bank, I had problems to make the payme...

Good evening**due to the change that was made of bank, I had problems to make the payment of the month since in the wal mart store nobody could help me with the payment since the payments were not being accepted in the store, the problem is already communicate me by No one can help because they do not speak Spanish, I am from Mexico, I live in the acu*a Coahuila border with Del Rio Texas, the problem I have is that if I can make my account statement by telephone at *** *** **** since it gives the Spanish option but to speak with an advisor nobody speaks Spanish, the payment of the month of September I send it on the **th of the same month, at this moment I check the account again and I see that the payment that was sent only the surcharges were paid when In truth, the problem is yours, not mine, since no one has been able to help us to make the corresponding payments.