I have numerous CD’s & a Savings Acct with Synchrony.*As of ******** I can NO LONGER ac...

GetHuman3834445's Account issue with Synchrony Bank from October 2019

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Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
The issue in GetHuman3834445's own words
I have numerous CD’s & a Savings Acct with Synchrony.*As of ******** I can NO LONGER access my acct s. on the Web.**Neither Firefox nor Chrome will work. A Rep. stated that*Synchrony made changes to their site very recently.**I have never experienced this utter disregard for Customer access and deal with over ** investment and banking *Institutions regularly and they all function with all older *Versions of both these browsers with NO issues. Operating System XP Svc Pk ***Signons: I have tried**https:**www.synchronybank.com*https:**auth.synchronybank.com*account*login This is the address*I have used since I became a customer. Now I insert Name & PSWD and the page blinks with your Yellow Bars and logo and goes nowhere same as above***CHROME: I get a RED LOCK and "YOUR CONNECTION IS NOT *PRIVATE"**FIREFOX: I get your logo and name flashing on and off with no Connection to even your basic web site. **Your Rep wrote down all the info and said she would give it to IT but didn’t even give me *a reference number to Refer to. Said it would be fixed within ** hours.*Its over ** hours and nothing. Very Poor service! **Please get me back on-line ASAP*Thank you*****-***-**** Neil Rathjen******@***.com

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Synchrony Bank

Account issue
Reported by GetHuman3834445
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 2324 others
0 customers following this

Timeline

GetHuman3834445 started working on this issue
Oct 26th, 2019 7:37pm