I had a Generac generator installed *-*-**. The installer sent in the wrong address (ci...

GetHuman923748's customer service issue with Synchrony Bank from July 2018

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I had a Generac generator installed *-*-**. The installer sent in the wrong address (city) for me and I have not received any mail from you. I have called twice to correct the problem and the first payment is due ****. I was told today the statement will arrive here in **-** days. Therefore I would be late with the first payment. I do not want to pay it late. Can I get info on where to send the first payment and an account number. Thanks.
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Synchrony Bank

Customer service issue
Reported by GetHuman923748
Jul 27th, 2018 - 10 mons ago
I have an issue with Synchrony Bank too
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Seen by 5 customers so far
Similar issue to 211 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Timeline
GetHuman923748 started working on this issue
Jul 27th, 2018 8:56pm
GetHuman923748 indicated the issue is not fixed yet.
Jul 27th, 2018 8:57pm
GetHuman923748 confirmed the issue is fixed. Hooray!
Jul 29th, 2018 9:41pm