I don't know why it says this is fixed because it is not fixed it in no way whatsoever.

GetHuman1967814's customer service issue with Swiss Colony from January 2019

Help with my Swiss Colony issue
The issue in GetHuman1967814's own words
Trying to get my Swiss colony account number sent to me by email ... Yes I would like to have my account number sent to me to my email because I cannot find my balance due or to make a payment. I did not have a catalog number as well and did my order online so that is why I need to know what it is thank you.
this is frustrating because I did not have a catalog to begin with and therefore I need an account number to check my bill balance and to make future payments.
Send me an email with my account number on it to *****@***.com
Tried calling three times
I have an issue with Swiss Colony too
How GetHuman1967814 fixed the problem
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Swiss Colony

Swiss colony account number.
Customer service issue
Reported by GetHuman1967814
Jan 15th, 2019 - a mon ago
I have an issue with Swiss Colony too
Fixed
Seen by 4 customers so far
Similar issue to 96 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1967814 started working on this issue
Jan 15th 8:48am
GetHuman1967814 indicated the issue is not fixed yet.
Jan 15th 8:50am