I created a survey in SurveyMonkey that has now disappeared from the backend of the sys...

GetHuman4174111's customer service issue with SurveyMonkey from December 2019

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The issue in GetHuman4174111's own words
I created a survey in SurveyMonkey that has now disappeared from the backend of the system. I cannot find it. I just paid ** pounds yesterday for this account and cannot get anyone to respond to me to help me find out what happened. This is a critical issue as my clients are now taking the survey!

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Customer service issue
Reported by GetHuman4174111
Dec 30th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 679 others
0 customers following this

Timeline

GetHuman4174111 started working on this issue
Dec 30th, 2019 5:25pm
GetHuman4174111 indicated the issue is not fixed yet.
Dec 30th, 2019 5:26pm
GetHuman4174111 indicated the issue is not fixed yet.
Dec 30th, 2019 5:27pm