Hello, My name is Alexandre Jackson, and I have just trippy log into my account of clas...

GetHuman3310976's Appeal Ban issue with Supercell from July 2019

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Before contacting them, items GetHuman3310976 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
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The issue in GetHuman3310976's own words
Hello, My name is Alexandre Jackson, and I have just trippy log into my account of clash of clans it it says I am banned. Prior to downloading the app again I hadn’t played in * and a half years. My mother still plays everyday and still has my home base in her friends list. So when I contacted support they asked for my information and said that a support agent will be with me shortly. Well * hours later at *:**am I got a responds but of course there is no way of knowing that unless I have the app open. So when I opened the app, I responded to all of the questions and was told that they have located my account. I wrote back hello several times but got no response. Only to log on today to a banned notice for account “phishing” which is a total shock and complete surprise because the account Ajay is definitely me. I need help and I need answers. Thanks

GetHuman3310976 did not yet indicate what Supercell should do to make this right.

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Supercell

Appeal Ban issue
Reported by GetHuman3310976
Jul 25th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 12902 others
0 customers following this

Timeline

GetHuman3310976 started working on this issue
Jul 25th, 2019 6:46pm

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