Hi.My name is Rafael and I am a huge fan of supercell games like Clash of Clans and Cla...

GetHuman1722802's customer service issue with Supercell from December 2018

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The issue in GetHuman1722802's own words
Hi.My name is Rafael and I am a huge fan of supercell games like Clash of Clans and Clash Royale.I started to play Clash Royale in **** in a Android device then I stoped playing.Yesterday I returned in a IOS device and I lost my account.I created a new one but I wanted my old one, so I Went to the support page in Clash Royale.They asked for the username and code and I typed everything correctly but I couldn’t remember my King Level and I was anxious for a answer. But I wasn’t expecting a recovery so I was just playing with the account that I started yesterday and I was in arena *, so yesterday I was playing some battles at night and I was losing all the time, so I just went to bed. This morning my friend asked why I left the clan, and I said no, I’m still on the clan.Then I logged in my account and it said YOUR ACCOUNT HAS BEEN BANNED PERMANENTLY DUE TO ACCOUNT PHISHING ATTEMPTS. And I don’t even know what that means. I’m pretty sad because, I was enjoying to play with my friends and then I got banned for something that I’ve never did and I don’t really what that means.I hope that you guys can get my account back.Thanks*And if you guys see any English problems I’m sorry I’m not a fluent English speaker.
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Customer service issue
Reported by GetHuman1722802
Dec 9th, 2018 - 5 mons ago
I have an issue with Supercell too
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GetHuman1722802 started working on this issue
Dec 9th, 2018 4:18pm