I have tried to contact your company * times about this matter and I still haven't hear...

GetHuman855513's customer service issue with Supercell from July 2018

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The issue in GetHuman855513's own words
I have tried to contact your company * times about this matter and I still haven't heard back. I want to know how much money I have spent over the last * plus years on Clash of Clans since the past year I bought gems from a *rd party vendor. So I have negative gems and today I have even more negative gems after I spent over ***.** this week on your deals. I want a refund and if I spent over **,*** dollars on this game and spent over $**** to a *rd party I was banned for a month and still have over ***k in negative gems. I gave your company so much money and for you to * times give me negative gems is insane and it's hard to play without gems. If I was a loyal player and spent **k on a free game I should not get this kind of punishment. I got the ban and still have negative gems.

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Supercell

Customer service issue
Reported by GetHuman855513
Jul 6th, 2018 - 5 years ago
I have an issue with Supercell too
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Seen by 9 customers so far
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Timeline

GetHuman855513 started working on this issue
Jul 6th, 2018 5:56pm
GetHuman855513 shared this issue with your circles on Google+
Jul 6th, 2018 5:56pm
GetHuman855513 indicated the issue is not fixed yet.
Jul 7th, 2018 8:15pm
GetHuman855513 indicated the issue is not fixed yet.
Jul 7th, 2018 8:16pm
GetHuman855513 indicated the issue is not fixed yet.
Jul 9th, 2018 7:45pm