Good day supercell. My name is Kerstin. I have recently installed clash of clans and tr...

GetHuman793081's customer service issue with Supercell from June 2018

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The issue in GetHuman793081's own words
Good day supercell. My name is Kerstin. I have recently installed clash of clans and tried to recover my lost accoint for the second time. A person by the name of Raymond helped me. The issue is that I have been permanently banned for trying to get my account back. This is not fair. A warning should have been issued first before a "permanent" ban. So does this mean I cannot play clash of clans ever? I would highly appreciate it if you could give me supercell can please unban my account and give me a second chance. The reason why I tried to retrieve my old account is because I made progress which took along time. I don't mind restarting over but I do feel that a permanent ban it was uncalled for and not right. I will be awaiting a response from you supercell. Thanks **Kerstin.
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Supercell

Customer service issue
Reported by GetHuman793081
Jun 17th, 2018 - 9 mons ago
I have an issue with Supercell too
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Seen by 3 customers so far
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Timeline
GetHuman793081 started working on this issue
Jun 17th, 2018 2:47pm
GetHuman793081 indicated the issue is not fixed yet.
Jun 17th, 2018 4:01pm