Hello supercell this this is a very serious problem that someone by fraud or spam takes...

GetHuman-shyr's customer service issue with Supercell from May 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-shyr's own words
Hello supercell this this is a very serious problem that someone by fraud or spam takes my ID of th** named Ashwin and he changed that changes change to master Evil my ID tag is hashtag *uvgpcjou and he login this ID to supercell ID the person who flirts me his name is Kripa and and his tag is hashtag *rlj*c**p. And Ashwin that I'd was leader and he takes leadership and become leader from I'd master evil tag**vlvlv*up. Please please please help us we are from India and gave us contact number please contact on my number my number is **** ******. And please its an emergency my account is hacked the account which is hacked is P*****@***.com it was Th ** we have made this ID from variable efforts please and our clan kings of **** that he had taken we are made this clan from my heart please I hope you understand and contact us.
GetHuman-shyr did not yet indicate what Supercell should do to make this right.
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Customer service issue
Reported by GetHuman-shyr
May 21st, 2018 - 8 mons ago
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Seen by 4 customers so far
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GetHuman-shyr started working on this issue
May 21st, 2018 9:04am
GetHuman-shyr indicated the issue is not fixed yet.
May 21st, 2018 10:21am