Can’t reach human rep at Sunpass, being charged for someone else’s vehicle

GetHuman2881033's customer service issue with Sunpass from May 2019

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The issue in GetHuman2881033's own words
Contact an actual person so they can remove the bogus charges and license plate from being associated with my FDOT registration. ... Being charged tolls for a vehicle and plate that are not mine, on a road I’ve never driven on. Main phone number goes to an inescapable menu maze. Disputes are ignored for months.
They have text all over the invoice saying to call if I have questions. I can’t ask any questions because I can’t reach an actual person. None of the phone menu options are applicable nor useful.
Cancel the incorrect invoices. Remove the license plate DVHJ** from being associated with my name and address with the DMV, because it is not mine.
I’m not even a customer of Sunpass!
I’ve filed disputes on their website as directed, but despite saying they will be in contact within two days, no contact has been made for months.
I have an issue with Sunpass too
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Sunpass

Sunpass customer support
Customer service issue
Reported by GetHuman2881033
May 7th, 2019 - 2 mons ago
I have an issue with Sunpass too
Fixed
Seen by 8 customers so far
Similar issue to 883 others
0 customers following this
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Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account
Timeline
GetHuman2881033 started working on this issue
May 7th 5:45pm
GetHuman2881033 indicated the issue is not fixed yet.
May 7th 5:46pm
GetHuman2881033 indicated the issue is not fixed yet.
May 8th 2:54am