My wife ,Kimberly Justice Wilson, passed away *********. She has a SunTrust checking ac...

GetHuman-frick's customer service issue with SunTrust Bank from March 2019

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The issue in GetHuman-frick's own words
My wife ,Kimberly Justice Wilson, passed away *********. She has a SunTrust checking account 'The Kimberly Justice Wilson Irrevocable Trust, Iris Earles Justice Trustee DTD **-**-****. Account * **********. Iris Justice passed away *********. The successor Trustees, Karen Harris and Ray Justice are refusing to provide the trust instrument for my daughter who inherited this Trust. I know you have a copy of this trust used to establish this checking account. How do I get a copy of this trust??
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SunTrust Bank

Customer service issue
Reported by GetHuman-frick
Mar 27th, 2019 - a mon ago
I have an issue with SunTrust Bank too
Seen by 6 customers so far
Similar issue to 1129 others
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Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
GetHuman-frick started working on this issue
Mar 27th 6:39pm
GetHuman-frick indicated the issue is not fixed yet.
Mar 30th 8:46pm