Issue is, we have a new internet modem, installed, and wired last night. The modem sho...
GetHuman3766674's Account Access issue with SuddenLink from October 2019
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Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3766674's own words
Issue is, we have a new internet modem, installed, and wired last night. The modem shows good reception, except with errors. WE ARE RECEIVING NO TRANSMISSION OF DATA TO US!!. We might as well have a coat hanger for a modem. I want this issue looked into, AND REPAIRED BY A PROFESSIONAL TECHNICIAN, THAT SUPPOSEDLY KNOWS WHAT THEY ARE DOING! OTHERWISE, they can come and get this modem, and I will pay NO BILLS, until this service is UP AND RUNNING* and THE BILL HAD BETTER BE FOR THE CORRECT AMOUNT. I Already have a cable I have to BURY in order to save fake charges. JWG...***-***-****
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