Issue is, we have a new internet modem, installed, and wired last night. The modem sho...

GetHuman3766674's Account Access issue with SuddenLink from October 2019

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Before contacting them, items GetHuman3766674 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3766674's own words
Issue is, we have a new internet modem, installed, and wired last night. The modem shows good reception, except with errors. WE ARE RECEIVING NO TRANSMISSION OF DATA TO US!!. We might as well have a coat hanger for a modem. I want this issue looked into, AND REPAIRED BY A PROFESSIONAL TECHNICIAN, THAT SUPPOSEDLY KNOWS WHAT THEY ARE DOING! OTHERWISE, they can come and get this modem, and I will pay NO BILLS, until this service is UP AND RUNNING* and THE BILL HAD BETTER BE FOR THE CORRECT AMOUNT. I Already have a cable I have to BURY in order to save fake charges. JWG...***-***-****

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SuddenLink

Account Access issue
Reported by GetHuman3766674
Oct 16th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 3999 others
0 customers following this

Timeline

GetHuman3766674 started working on this issue
Oct 16th, 2019 11:17pm

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