I ordered two subways and chips with drink meals on subway app and it charged my accoun...
GetHuman-soniaang's Overcharge/Strange charge issue with Subway from March 2021
Help with my Subway issue
First: share to improve GetHuman-soniaang's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-soniaang may need:
Name on the reservation
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-soniaang's own words
I ordered two subways and chips with drink meals on subway app and it charged my account and said that my order went through my order is showing is *FFED*A*C-FA. total was $$**.** . I had $* rewards that was used and code:BOGO** I went to pick up order at store at **** wilma rudolph blvd clarksville TN and they told me my order did not go through. The lady at subway argued with me and had such poor customer service. She said that my order did not go through. I want my money back. I will also give that store a not so good review every day until she is fired. It was so embarrassing I only got to order one subway ( footlong black forest ham) and had to pay doubIe.Also store hours say that location opens at * she said she opens at **. I am highly upset and want my money back from both transactions! ASAP
GetHuman-soniaang did not yet indicate what Subway should do to make this right.
I have an issue with Subway too
How GetHuman-soniaang fixed the problem
We are waiting for GetHuman-soniaang to fix the problem and share the solution with the rest of us customers.
Please help with my Subway issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.