I went in after work to the Subway on Rigsby Rd in San Antonio Tx. I ordered a Teriyak...

GetHuman1503078's customer service issue with Subway from November 2018

3 views | 140 similar | 0 following
Help with my Subway issue
Next: our robot will wait on hold for GetHuman1503078 to get a Subway rep on the line!
Always use the GetHuman Phone to call Subway. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1503078's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1503078 may need:
Name on the reservation
The issue in GetHuman1503078's own words
I went in after work to the Subway on Rigsby Rd in San Antonio Tx. I ordered a Teriyaki Chicken *in sub. Mind you I travel by bus so I caught the bus home on Castroville Rd. When I sat down to eat my dinner I realized it was a Rotiserie Chicken. I'm * hrs away from there by bus. I called the store to speak to a manager the girl said there was no manager until tomorrow morning and took my name and number. So for my records I ask her her name she said she didn't have to give me her name,so I said well what is the name of the manager that will be calling me and she didn't want to give me that information either. Very poor customer service and I eat subway at least * to* times a week. All I want is for them to replace my order. I'm very upset with the way she handled me.

GetHuman1503078 did not yet indicate what Subway should do to make this right.

How GetHuman1503078 fixed the problem

We are waiting for GetHuman1503078 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Subway's attention and get better help faster. Tap below to get started.
Having Subway issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1503078 fixes it.
This email address isn't valid

Subway

Customer service issue
Reported by GetHuman1503078
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 140 others
0 customers following this

Timeline

GetHuman1503078 started working on this issue
Nov 5th, 2018 11:10pm