We went to **** n* th st Rochelle il ***** for our dinner toorder we ask for four vegi...

GetHuman-aadipate's customer service issue with Subway from June 2018

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We went to **** n* th st Rochelle il ***** for our dinner toorder we ask for four vegi and one vegi pizza there was two employee was there she start making my first foot long I told her three time Mayo first than tomato and than rest vegi she did not listen to me and put onion and than cucumber and than she put all and still she didn’t put mayo as I told her to put first I was being patient and I didn’t say anything than she started other three foot long and I specifically told her to make it way she start throwing all stuff like she making food for dogs than we ask for pizza and we told him to put on pizza tomato green paper and onion and he put in oven when he took out it was not cook properly so we told him to cook more so he put in box and start cutting so we told him it’s not cook plz do again so he said u told me to cut we said no we told u to cook so he start mumbling so I told him we speaking English not other language that u can’t understand and than he start making another one he didn’t put vegi he just put cheese and put in oven it was always happen in evening shift they never make our dinner without messing up when we told them like that the guy name dan told us to go some other subway he told us to go out side of the town subway and get our food so we got angry beck he can’t tell us like that and he told us twise we told him to call manager make her or him to talk to us he didn’t give us the phone and looks like manger told him to make us happy but than again he told us to go get our food some other place and I got angry beck we waited in line he told us to go some where else we already paid to before they made food and I got angry and I push the sub the girl made which was not my intention but it got drop in Floor and I ask for my money back and the girl call cops on us and told us not to come that store any more I got problem two moths ago to they never cut my pizza and they didn’t put cheese when I called she said she cut it I do have pic to still that they never cut my pizza at that time to and it always happen like that we never had any complain in day time evening always happen and first thing employees can tell customer like that to go somewhere and if they calling cops and cops came and told us that don’t come back this store again that’s what they want they the employees can’t take disition to not to come back for customer if owner do that we can understand not employees we also work for some one but we can’t do that kind decision we want manger call and talk to us Bev looks like to us the guy Dan he didn’t tell manger truth and that guy Dan need to say sorry to us our in is **********
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Subway

Customer service issue
Reported by GetHuman-aadipate
Jun 22nd, 2018 - a yr ago
I have an issue with Subway too
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Seen by 10 customers so far
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GetHuman-aadipate started working on this issue
Jun 22nd, 2018 4:00am