I am replacing my AC idler pulley on my **** forester. I understand basically how it wo...
GetHuman-xtragend's customer service issue with Subaru from February 2020
Help with my Subaru issue
First: share to improve GetHuman-xtragend's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-xtragend may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-xtragend's own words
I am replacing my AC idler pulley on my **** forester. I understand basically how it works and will be able to change the pulley. After removal however I notice that the long adjuster bolt has * nuts on it up near the top which are not tight against the metal at the top under the adjuster bolt head. I cant seem to figure what good they are doing there? I hope Im explaining this in a manner you understand. It seems to me that these * nuts should be up against and under the bolt head. I wish I could attach a picture. In other words, shouldn't the * snall nuts on the long adjuster bolt be up tight against the metal where the Bolt head is?????? Thanks
GetHuman-xtragend did not yet indicate what Subaru should do to make this right.
I have an issue with Subaru too
How GetHuman-xtragend fixed the problem
We are waiting for GetHuman-xtragend to fix the problem and share the solution with the rest of us customers.
Please help with my Subaru issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Subaru's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.