I opened an account and I took a payment from a customer and after they sent me an emai...

GetHuman5371281's customer service issue with Stripe from October 2020

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GetHuman5371281's next move: find and follow the right step-by-step guide.
Stripe doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5371281 will need to dig through the advice provided by Stripe, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5371281 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Stripe has better answers for you: Stripe Help Center
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The issue in GetHuman5371281's own words
I opened an account and I took a payment from a customer and after they sent me an email saying that my account is high risk and I had no problem and I send you everything you asked you asked me for a credit card to verify the account and I did and then to get my customer to contact you and I did and then the receipt and I did come on now okay I understand that you guys will close the account I have with you and I don't get that but that's ok so how about the charge that I have with you guys the $****.** that you owe me it's been a long time and to be honest I'm starting to think that something is wrong with your company and I was going to contact the News station and show them what you guys are doing with me just giving me the run around and keeping my money since September **th and I'm not a rich person who can afford to lose $****.** I really don't know what else I can do I contacted you and my client did the same and I have all the emails from me and my client. So if you can help me please do I'm not asking for anything but my money that you owe me.

GetHuman5371281 did not yet indicate what Stripe should do to make this right.

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Customer service issue
Reported by GetHuman5371281
Oct 15th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 553 others
0 customers following this


GetHuman5371281 started working on this issue
Oct 15th, 2020 9:17pm

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