Someone has hacked into my Stripe account. I received a charge dispute email from Skype...
GetHuman2325463's customer service issue with Stripe from February 2019
Help with my Stripe issue
GetHuman2325463's next move: go to the Stripe help center.
Stripe doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2325463 will want to follow the link below to head to their help center. We will check on GetHuman2325463 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2325463 may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman2325463's own words
Someone has hacked into my Stripe account. I received a charge dispute email from Skype last night, and didn't recognize the customer or the transaction (another red flag was the transaction was in Euros--which I've never used). When I logged into my Strip account to investigate, I couldn't get in. My password was changed. When I took steps to change to a new password, Stripe sent the cell phone confirmation number to a cell phone that isn't mine. I'm desperate to talk with Stripe customer service, but you can't reach anybody without logging in, which I can't do. HELP!
GetHuman2325463 did not yet indicate what Stripe should do to make this right.
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