Regarding phone ****-***-****. *I have been buying about *G of data daily for a while...

GetHuman-alineble's customer service issue with Straight Talk from February 2019

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The issue in GetHuman-alineble's own words
Regarding phone ****-***-****. *I have been buying about *G of data daily for a while when I know I'm not using that much. And on more than one occasion I bought data I never received. When this happens I have to call customer service, where I'm on the phone for about *** hour before my problem is resolved, if it ever is resolved. I don't have time or money to do that every day. I have all my apps' background processes restricted, have had to stop watching videos, downloads, etc., and still I run out every day. It's just not possible that I'm using this much data. I bought *G of data yesterday before I ran out and it was all gone by ** p.m., when I hardly used my phone at all. I've been on the phone twice with straight talk today. Still no data. Oh yeah and thanks for all the rewards points that you won't allow me to use because they stay in pending status for eternity.

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Straight Talk

Customer service issue
Reported by GetHuman-alineble
Feb 19th, 2019 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 6524 others
0 customers following this

Timeline

GetHuman-alineble started working on this issue
Feb 19th, 2019 1:48am

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