Debra Ser**************** *Sim********************* I've had no service at least * days...

GetHuman-debrahug's customer service issue with Straight Talk from December 2018

6 views | 4941 similar | 0 following
Help with my Straight Talk issue
Next: our robot will wait on hold for GetHuman-debrahug to get a Straight Talk rep on the line!
Always use the GetHuman Phone to call Straight Talk. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-debrahug's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-debrahug may need:
Phone number, Address on account, and Name on account
The issue in GetHuman-debrahug's own words
This happened out of the blue, I wasnt trying to do anything. ... Debra Ser**************** *Sim********************* I've had no service at least * days, see my record! Son demands me to change my service. Can you exchange this phone of refund. Problems causing * Factory Default Reset, can't even do that now! Fix a frozen screen and voice tutorial freezing service for days! I took out battery each night, nothing. Rediculious I have incoming service yet my cell wont let me answer. Hasn't been wet nor dropped. Color of paper strip is white. Keeps asking do i want Talking Chat off or on yet wont let me select either. Only tells what icons are when I touch, but won't let it open. Can't go to settings, much less another factory default again! Im sure your records show the * of times ive RESET, along with your own 'Hard Reset'. My cell is ***********.
I am sick and older. Each time I have a complaint, they say ,'Are you still there, I will have to end the session' then have the nerve to want a good survey! Im pissed, as well as all my family who DRIVE out here * days to see if im alive!
I want a new phone or refund.
I have only had Straight Talk approx * months and had prepaid, or have a reserve each month, and issues bi-monthly. I really resented losing approx **** photos.
How GetHuman-debrahug fixed the problem

We are waiting for GetHuman-debrahug to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Straight Talk's attention and get better help faster. Tap below to get started.
Having Straight Talk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-debrahug fixes it.
This email address isn't valid

Straight Talk

Samson Galaxy Luna J*
Customer service issue
Reported by GetHuman-debrahug
Dec 26th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 4941 others
0 customers following this

Timeline

GetHuman-debrahug started working on this issue
Dec 26th, 2018 8:55pm