Debra Ser**************** *Sim********************* I've had no service at least * days...

GetHuman-debrahug's customer service issue with Straight Talk from December 2018

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The issue in GetHuman-debrahug's own words
This happened out of the blue, I wasnt trying to do anything. ... Debra Ser**************** *Sim********************* I've had no service at least * days, see my record! Son demands me to change my service. Can you exchange this phone of refund. Problems causing * Factory Default Reset, can't even do that now! Fix a frozen screen and voice tutorial freezing service for days! I took out battery each night, nothing. Rediculious I have incoming service yet my cell wont let me answer. Hasn't been wet nor dropped. Color of paper strip is white. Keeps asking do i want Talking Chat off or on yet wont let me select either. Only tells what icons are when I touch, but won't let it open. Can't go to settings, much less another factory default again! Im sure your records show the * of times ive RESET, along with your own 'Hard Reset'. My cell is ***********.
I am sick and older. Each time I have a complaint, they say ,'Are you still there, I will have to end the session' then have the nerve to want a good survey! Im pissed, as well as all my family who DRIVE out here * days to see if im alive!
I want a new phone or refund.
I have only had Straight Talk approx * months and had prepaid, or have a reserve each month, and issues bi-monthly. I really resented losing approx **** photos.
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Straight Talk

Samson Galaxy Luna J*
Customer service issue
Reported by GetHuman-debrahug
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 4941 others
0 customers following this


GetHuman-debrahug started working on this issue
Dec 26th, 2018 8:55pm