We have a Straight Talk wireless home unit. We have had service for around * years and...

GetHuman1444045's customer service issue with Straight Talk from October 2018

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The issue in GetHuman1444045's own words
We have a Straight Talk wireless home unit. We have had service for around * years and about a week ago the caller ID stopped working. I have made * phone calls and to Straight Talk and nobody can fix the issue. One told me to dial ****** and that didn't work. All incoming phone calls show "incoming call" on the telephone with no phone number information. Our phone number is ***-***-****. We even bought a new phone to make sure the telephone was not the problem. The problem is in your network. I need someone to resolve this or we will have no choice but to find another provider. My name is George Skarzynski. I talked to a guy this afternoon and he tried to resolve the issue with me holding for about ** minutes. he thought he had it fixed but said if it wasn't working on the next call to call back. I called again at *:**pm tonight and got a lady that had no idea what she was doing. I asked her, can you connect me with technical support?, she answered yes, then transferred me to something that rang and then got cut of. i am getting pretty perturbed at this point. Please fix the incoming caller ID on phone number ***-***-****. Thanks.

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Straight Talk

Customer service issue
Reported by GetHuman1444045
Oct 30th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3378 others
0 customers following this

Timeline

GetHuman1444045 started working on this issue
Oct 30th, 2018 12:49am