I'm a cashier at Stop and Shop store *** Carle Place, NY and I currently have an injury...

GetHuman-alexaa's customer service issue with Stop & Shop from October 2018

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The issue in GetHuman-alexaa's own words
I'm a cashier at Stop and Shop store *** Carle Place, NY and I currently have an injury on my hand that I'm seeking physical therapy. Despite that I'm not in much pain, I was advised by the therapist to wear the splint during shifts. I have notices from the doctor and my front end supervisor Sandra knows that I have an injury and she refuses to accomodate me. I've mentioned to her that I need to be express if I'm on the carousel register or put me on the long belt register. She refused to help me out and had me do throwbacks. When I went to confront her about it she walked away from me and went to David Friedman who was by Self Scan and just made herself look busy. She refused to hear me out. There was another incident prior to this when on Labor Day, we were busy and I asked her before I started my shift, can I have a bagger just to give me some relief. She said she'd help me but every time I asked her for assistance, which was many times throughout my shift, she'd say I'm helping a customer. Other associates have complained about her not being helpful on the front end. I feel attacked and harassed by her.

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Stop & Shop

Customer service issue
Reported by GetHuman-alexaa
Oct 4th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 10 others
0 customers following this

Timeline

GetHuman-alexaa started working on this issue
Oct 4th, 2018 2:40pm

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