Hi,*Not sure if you folks can help me but here it goes. I no longer have my email with...

GetHuman5209903's customer service issue with Steam Software from August 2020

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman5209903's own words
Hi,*Not sure if you folks can help me but here it goes. I no longer have my email with spectrum any more. I am retiring and sold our house and cancelled our internet provider Spectrum. Until our new house is ready we our staying in our kids house so we tried to get my email from our old account over to their spectrum account. Didn't work and now It is gone with no help ever going to come from spectrum to get it working. I have started using my cell phones gmail as my new email and have fixed many of my other accounts to include paypal. When I try to change my email on steam however ,it gives you two options one: to send an email to the old email (no good) or two: to use your last purchase as a way to id yourself but I used paypal and I have changed my email on paypal to my gmail , so it fails. I tried to use the customer support phone number you listed but it was not any help. I would just like to change my email so I can continue to use my account. Thank you for your time.

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Steam Software

Customer service issue
Reported by GetHuman5209903
Aug 29th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 8680 others
0 customers following this

Timeline

GetHuman5209903 started working on this issue
Aug 29th, 2020 1:39am
GetHuman5209903 indicated the issue is not fixed yet.
Aug 29th, 2020 1:41am
GetHuman5209903 indicated the issue is not fixed yet.
Aug 29th, 2020 1:41am
GetHuman5209903 indicated the issue is not fixed yet.
Aug 29th, 2020 1:41am

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