Hi im Tom and my steam account just got hacked or stolen and they or him changed the pa...

GetHuman-zkusenys's Hacked Account issue with Steam Software from July 2020

Help with my Steam Software issue
First: share to improve GetHuman-zkusenys's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zkusenys may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-zkusenys's own words
Hi im Tom and my steam account just got hacked or stolen and they or him changed the password and the email im confused because i tried everything i found on internet to recover my steam account i spent a bunch of money for games and ingame items i really hope you can help me because im scared they or him will get into all my informations trough my email adress i linek my credit card with my email and right im just scared for loosing all my money

GetHuman-zkusenys did not yet indicate what Steam Software should do to make this right.

How GetHuman-zkusenys fixed the problem

We are waiting for GetHuman-zkusenys to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Hacked Account issue
Reported by GetHuman-zkusenys
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 10133 others
0 customers following this

Timeline

GetHuman-zkusenys started working on this issue
Jul 6th 5:39pm
GetHuman-zkusenys indicated the issue is not fixed yet.
Jul 7th 2:22pm
GetHuman-zkusenys indicated the issue is not fixed yet.
Jul 7th 2:22pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies