Just now, I was scammed by someone with the valve employee badge***I got a message from...

GetHuman-altaixio's Hacked Account issue with Steam Software from April 2020

Help with my Steam Software issue
Before contacting them, items GetHuman-altaixio may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-altaixio's own words
Just now, I was scammed by someone with the valve employee badge***I got a message from an account that I had been friends with telling me he had accidentally sent in a ban for duping tf* items, apparently he had bee trying to ban someone else. I was sceptical until I came in contact with someone who has the valve badge and is in the steam group for valve (this is what i was sent as well as I could see from my steam badge his badges) . I thought that this was a legitimate and tried to solve the issue. The staff made me log out, delete my number, change my email and i gave him my password (I know stupid but he seemed legitimate). I was led to believe that since a report came in, that I would be banned from the steam community (vac servers, purchasing, ect) even if there was no evidence for the item duping. I found that my account had not only been self-locked, but I had also received the community ban that I was told I was going to avoid. He then said that he had to verify a purchase in order to get my account back by buying a steam key, I then smelt bull so I went along carefully, he then told me to sign into his alt account on tradeit.gg and make a purchase of a tf* key at this point I was so confused that I was being scammed by a Valve employee but I logged on to see where he was going, the account he wanted me to make a purchase on was the account that had told me he had accidentally sent the ban in. I called him out and he blocked me on discord. What can I do now? I deleted my visa on the account but I still have *k* dollars on this account and it would **** to not have access to it anymore. I'll provide more links below. **The other account messages (here)**here's part * of our discord convo**part *

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Steam Software

Hacked Account issue
Reported by GetHuman-altaixio
Apr 26th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 11412 others
0 customers following this

Timeline

GetHuman-altaixio started working on this issue
Apr 26th 2:27pm
GetHuman-altaixio indicated the issue is not fixed yet.
Apr 26th 10:43pm
GetHuman-altaixio indicated the issue is not fixed yet.
Apr 26th 10:56pm
GetHuman-altaixio shared this issue with followers on Twitter
Apr 26th 10:56pm

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